Free Shipping
We offer Free Standard Shipping Service to most countries and territories, if you are not sure if your address is eligible for free shipping, you can email support@nicecnc.com with a list of the items you're interested in and your shipping address.
Fast Delivery
Our warehouses are strategically located in New Jersey (U.S.), California (U.S.), Dunstable (UK), Bremen (DE), Sydney (AU) and GUADALAJARA (ES) to provide efficient delivery service. Estimated delivery times fall within 3-7 days, depending on your location and the inventory status at the respective warehouse. Besides, we have FBA warehouse same as Amazon, the delivery time is about 2-5 days.
In case an item is out of stock, we will promptly communicate with you to provide updates. The estimated delivery time applies to those states eligible for free shipping. To ensure a smooth delivery process, please make sure to provide an accurate street address (not a PO Box) and up-to-date contact information during checkout.
Please be aware that severe weather conditions may cause logistical delays.
Other Shipping Methods:
- Standard Shipping, using 4PX & Yanwen: 7-15 business days （No tax, and extra fee）
- Expedited Shipping, using FedEx, DHL, UPS & USPS: 3-7 business days ( Tax required, need your tax number or ID number)
Shipment for an order with multiple items
We aim to have all your items delivered together. However, due to varying shipping options, we may occasionally send products separately. You will receive a shipment notification email once an item is dispatched.
Order Cancellation
To cancel your order before the product is manufactured or shipped, please contact us. Cancellations/refunds before manufactured or shipped are subject to a 3% payment processing charge which goes to the payment processor (this is a charge that we do not get back). If the product has already been shipped, cancellation is not possible. To cancel your order after receiving the products, please refer to our return policy.
Customs, duties, and taxes
When ordering Nicecnc products, you are responsible for ensuring lawful importation into the destination country. The recipient acts as the importer of record and must comply with all laws and regulations of the destination country. Additional customs clearance charges should be borne by the recipient; for more information, please consult your local customs office.
P.S. Customs clearance procedures may cause delays beyond our original delivery estimates.
Package Tracking
Enter your tracking number in the link below to check the status of your order:
https://www.17track.net/en
Please feel free to reach out to us at support@nicecnc.com if you have any further questions or concerns.